MOST POPULAR SCHEDULING OPTION!
The ONLY way to hold onto your preferred time slot is to opt for our no-risk Recurring Schedule option
No need to decide ahead of time how many lessons you will want. Once you pick a time slot you can keep your slot for as long (or short) as you want!
Get the benefit of discounted pricing with NO contract.
CANCEL ANY TIME!
Guarantee that your day/time and teacher will continue to be available for you and ONLY you.
DON'T LET YOUR TIME SLOT SLIP AWAY!
Without booking a Recurring Schedule, your time slot/teacher are NOT guaranteed beyond your scheduled lesson dates. All time slots are booked on a first-come first-served basis.
EXAMPLE: If you opt for the Custom Schedule option and book one lesson on Tuesday at 9am, the 9am slot on Tuesday may NOT be available beyond that one confirmed appointment date. If you want to book another lesson, you will only be able to pick from the remaining open slots, which may be limited.
DETAILS OF THE RECURRING SCHEDULE
Your swim lesson day, time, and teacher are reserved for you indefinitely. This will be your standing appointment time and another client can never reserve your teacher at that time until you give up your time. For example, if you book a Recurring Schedule for Sundays at 10am, YOU and ONLY YOU will get to swim on Sundays at 10am until you discontinue your lessons.
The regular 24-hour cancellation policy applies. If you can't make it to your scheduled appointment you would need to provide Head Above Water with at least 24 hours notice. You can then either reschedule your class to a different day/time that week, or you can skip your class that week. If you do not reschedule the class for another time, the credit for that week's class will roll over to the next billing cycle. You are never responsible for paying for lessons that are canceled with more than 24 hours notice.
You will be billed on a recurring basis, eight lessons at a time (at the discounted rate), until you tell the Head Above Water office you would like to discontinue your lessons. You are not locked into a contract of any kind and you can discontinue classes at ANY time. Further, when you want to discontinue your lessons, it does NOT have to be done at the end of an 8-lesson billing cycle. You can cancel at any time and any pre-paid, unused lessons will be refunded to you.
You can discontinue your lessons at ANY time throughout the year by simply contacting the Head Above Water office and requesting to cancel your Recurring Schedule. At that point, your standing appointment will be removed from our scheduling system on the date of your request and you will not be responsible for any further payments at that time. If you are in the middle of a billing cycle, you will be refunded for any lessons that you prepaid for but did not use.